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Cloud Based CRM

  • 18-12-2019
  • Author : Bespoke Community

Cloud Based CRM

 
Cloud Based CRM systems store all of the data on a remote server. It means that the application and data is accessed over a network. Cloud CRM is also known as Web CRM, Software-as-a-Service (SaaS) CRM, and online CRM.
 
 
 

Benefits of Cloud Based CRM:

 

 

  • Available all time, and is accessible from anywhere
  • Easy to deploy
  • Easy to upgrade
  • Reliable and Flexible
  • Compatible

 

Features and Functionality of CRM:

 
Contact Management
 
 
Sales Team and Opportunity Management 
 
 
Lead Management for Identifying High-Quality Leads
 
 
Reports and Dashboards
 
 
Sales Analytics
 
 
Mobile CRM
 
 
Sales Forecasting
 
 
Email Client Integration
 
 
Workflow and Approvals
 
 
Sales Data
 
 
Data/File Storage 
 
 
Sync and Share Files
 
 
Inside Sales Console
 
 
Sales Performance Management
 
 
Marketing Automation Integration
 
 
Chat Integration
 
 
Call Center Automation and Integration
 
 
Web Analytics Integration
 
 
Support Automation
 
 
Product Level Quotes
 
 
Role-Based Views
 
 
Testing Environment
 
 
3rd-Party Integrations
 
 
Campaign Management
 
 
Customization Options
 
 
Email Marketing Integration
 
 
Social Media Management Integration
 
 
Case Management/Customer Satisfaction
 
 
These are the features provided by Cloud-based CRM platforms.
 
The top 5 Cloud-Based CRM syatems are:
 
 
Salesforce CRM
HubSpot CRM
Freshsales
Pipedrive
Zoho CRM
 
Key Insights: 
 
All Top Cloud-based CRM worldwide will lift your business from bottom to top. But there are some factors that need to be considered:
  • Cost
  • Userbase
  • Branding

 
Solution:
 
Introducing Bespoke Community based on Salesforce Platform, which will help you to unlock the functionality of salesforce from better to perfection.
  • Cost: Make Salesforce Cost-effective.
  • User/Agents: Gives access to unlimited users.
  • Branding: It's the option where the Company Logo will be displayed to the user.